| Booting |
| 3 beeps or alarm beep?
show answer
|
| Memory or CPU has to be changed.
|
| Freezes?
show answer
|
| CPU Fan may not be turning on, motherboard maybe
bad, also try changing CPU.
|
| Turns on and nothing happens?
show answer
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| Possible - CPU pins bent, bad memory, bad CPU,
bad motherboard, bad video card .
|
| Stops after detecting IDE (with CDROM)?
show answer
|
| Disconnect CDROM (reboot, check to if it will
load without the cdrom) Could be Bad CDROM, CF Card Reader or IDE Cable
|
| Does not turn on?
show answer
|
| Make sure it is plugged into outlet. Possible
bad power supply.
|
| Can not get into windows (Error in Bios)?
show answer
|
| Hold DEL when booting to get to BIOS, Load
Optimized Defaults, YES to Load Optimized Defaults, Standard CMOS Features,
Change DRIVE A to NONE, Save Changes and Exit.
|
| Window screen loads but won't go into windows?
show answer
|
| try F8 During Windows Loading Screen to go into
Safe Mode. IF unable to get into windows, good chance you may have to reinstall
windows. (PLEASE CALL TECHNICAL SUPPORT)
|
| |
| Touch |
| Elo touch controller no flashing?
show answer
|
| Touch controller has to be changed.
|
| Touch not following finger?
show answer
|
| Go to Control Panel,( Touch Panel for Fuji - ELO
for Elo) , Calibrate.
|
| Touch not working?
show answer
|
| Possible - Bad Touch Glass, Bad Touch
Controller (If Fuji controller, make sure Touch controller dip switches are set
correctly 1.2.3. up and 4 is set down) Reinstall Touch Driver.
|
| |
| Video |
| No video?
show answer
|
| Check to see video power button is on (Located
under front bezel), Video Card may need to be replaced.
|
| Video off center of screen?
show answer
|
| Hold down Auto Adjust button underneath front
bezel.
|
| |
| Sound |
| No sound?
show answer
|
| Check Sound Drivers, Sound Properties to make
sure mute is not on and also make sure speakers are plugged into video card on
motherboard.
|
| |
| CD ROM |
| CD Rom won't open?
show answer
|
| Check to make sure CD-ROM is not getting hung
up on plastic, loosen screws back of CDROM connecting to IDE 50 pin Adapter.
(Longer screws can lock the CDROM shut). Also CD-ROM maybe bad.
|
| CD Rom just blinks but won't open?
show answer
|
| Flip IDE Cable opposite way on CD-ROM.
|
| |
| MSR |
| MSR won't swipe or showing weird symbols?
show answer
|
| Set MSR dip switches to off .Check wires for
damage. MSR maybe bad.
|
| |
| Certain Noises |
| Hard drive making whining or clicking sounds?
show answer
|
| Hard drives needs to be replaced (It is on its
way out or already went).
|
| CPU fan making noise?
show answer
|
| Make sure wires are not touching the fan,
screws may be too tight and bending plastic. Fan may need to be replaced.
|
| |
| Keyboard / Mouse |
| Keyboard or mouse not working?
show answer
|
|
Check MSR dip switches to make sure there ON, if there is no MSR. If there is a
MSR make sure the dip switches are OFF. Mouse may have become unplugged on
board (orange, red, brown, black wires- located on lower right hand corner of
mother board). Swap Keyboard or Mouse, they might just be bad.
|
| |
| USB |
| Front USB not working?
show answer
|
| Wire connecting to board (in front of power
supply) has become unplugged. (Wire is Black, Red, Green, White).
|
| |
| Internet |
| Internet not working?
show answer
|
| Replace Internal CAT 5 Wire. ( Right click
internet explorer, internet properties, connection, LAN Settings, Check
Automatically Detect Settings, Reboot). Make sure drivers are installed. try
plugging Ethernet wire into LAN directly on Motherboard, to see if you can get
connection.
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