Electronic receipts, or eReceipts, are purchase confirmations sent to the customer’s email address. Retail giants like Apple, Macy’s and Old Navy offer them to their customers. The technology is gaining ground – the National Retail Federation estimates that digital receipts will be adopted and offered by 60 percent of retailers by 2016 – but some…
An RSPA Vendor Award of Excellence is highly coveted in the retail technology industry. These awards are also very unique because they are the only awards in the industry where resellers can actually vote for their favorite vendor partners. We have been honored to earn this award “back to back” in 2012 and 2013; we…
It’s been a rough year for brick-and-mortar retailers. In fact, USA Today reported that top clothing retailers like Abercrombie & Fitch, Barnes & Noble, Aeropostale, J.C. Penney, Office Depot, RadioShack, Sears, Staples and Toys “R” Us are the ones planning to close the most stores in 2014. In general, consumers are choosing to shop online…
Kiosks have recently gained popularity in a variety of business environments, including retail stores, restaurants, airports and movie theaters. Newer technologies like web-based applications and wireless connectivity have made them a flexible, cost-effective investment. To ensure a successful kiosk implementation, follow the following steps: Consider your environment Most kiosks include a cabinet, CPU, display device…
Theater owners and managers, imagine this situation from your customer’s point of view: it’s Friday night and you’ve just found out that the movie you’ve been dying to see is finally in theaters – with 20 minutes left until the last show time. You figure that’s enough time to make it to the theater and…
For several years, merchants have aspired to reduce the costs their customers have had to pay for swiping their debit cards. If you’re in the restaurant or retail industries, you have probably heard the recent buzz surrounding the swipe fee ruling – and you’re probably wondering what it will mean for both your business and…
Microsoft ceased support for Windows XP and Office 2003 on April 8, 2014. The company no longer provides security updates or patches for those platforms. Continuing to use these platforms with a lack of support after the end of life date will put users at risk. How? When Microsoft releases security updates for Windows versions…