The point of sale (POS) arena remains rife with development and change, from the physical characteristics of the technology itself to how retailers use it. Retailers and hospitality operators must be prepared for these trends to maintain or increase market share. Here are the five biggest POS predictions for 2017. 1. Convenience is key. A…
Suggestive selling can pay off handsomely for retailers in the form of increased per-ticket revenues and sales per transaction. If done right, it can also turn new customers into repeat customers. If not properly executed, however, suggestive selling can have the opposite effect. Here are some suggestive selling best practices that can help your sales…
The holiday shopping season is almost here, and there are steps retailers must take now to see strong sales from Black Friday through the end of the year. This guide includes a few tips to help your store navigate the holiday shopping season while keeping cash registers jingling. 1. Be prepared. Stock up early for…
*Update: “A federal district court for the Eastern District of Texas granted an emergency request to delay the Dec. 1 2016, effective date for the new federal overtime rule until it can rule on two challenges to the rule itself,” said an article published by the National Restaurant Association on November 22, 2016. To view the…
If you’ve come this far, you’ve already chosen your POS software. If you haven’t, stop right there and read this (link to Part I) first. Use this checklist that outlines how to choose a retail POS system to help you evaluate your POS hardware choices. 1. Compatibility. Not all POS software works on all…
From improving transaction processing efficiencies to facilitating inventory tracking and more, a retail business point of sale (POS) system can play a major role in the success of your business. However, choosing the right retail business POS software and hardware necessitates a strategic approach. Part I of this blog post, offers five steps for selecting…
In the not-too-distant past, an “anonymous” shopping trip was the accepted norm, with consumers thinking nothing of receiving the same offers and types of interaction as every other shopper in the store. The tides, however, have turned. Today’s consumer wants a personalized shopping experience; in fact, a study conducted by MyBuys revealed 48 percent of…
Consumer expectations are increasing, and you want to offer the best all-around retail customer experience. But it’s important that you also do everything possible to appeal to two distinct target audiences — millennials (born between early- to mid-1980s and early 2000s) and baby boomers (born between 1945 and 1964). When dealing with these two large…
Having the right merchandise on the shelves at the right time goes a long way toward cultivating repeat business at any brick-and-mortar store. However, the customer experience plays an equally important role here — and the caliber of that experience depends heavily on the treatment customers receive, from the moment they walk into your establishment,…
Now more than ever, retailers and restaurant operators are finding themselves facing stiffer competition. But a comprehensive customer engagement strategy enables you to come out on top. Customer engagement transcends the one-time purchase or sale of merchandise; it involves an ongoing customer/merchant relationship. A customer engagement strategy is important because it: Fosters repeat business…