Casino tablets help operators meet guest expectations for fast, convenient service. They can be used for gaming, point of sale (POS), loyalty or players’ club enrollment, self-service, wayfinding, and staff communication. Durable devices with long-lasting batteries and reliable connectivity are the best choices for casinos.

Casinos Are Re-Evaluating Traditional POS and Mobile Hardware

An American Gaming Association (AGA) study found that when someone plans a trip to a casino, their motivation spans beyond profit. Instead, visitors are seeking entertainment. The AGA reports that about 9 in 10 visitors see casinos as good entertainment value compared to other options.

When casino operators realize this shift in perception, their priorities shift to creating an entertaining, visitor-friendly atmosphere. Slow, outdated processes that force guests to wait in line or struggle to find guest services, get in the way of an entertaining experience. Casinos can immediately change the dynamic with flexible mobile POS and gaming system hardware that enables staff to provide services, from taking payments, restaurant orders, and updating loyalty accounts, wherever guests are placing their bets or just enjoying a night out. 

In addition to keeping staff connected with mobile devices so that they can deliver faster, more convenient, personalized service that enhances guest experiences, casino tablet POS systems also simplify IT management, reduce downtime, and improve operational efficiency. 

What Makes Android a Strong Fit for Casino Operations?

When operators explore their options for mobile POS systems, they’ll find that casino tablets running on Android have features that make them easy to learn, use, implement, and scale. Android casino tablets offer the following: 

Familiar, Mobile-First User Experiences

Android is the most popular operating system in the world, according to Business of Apps, with 3.8 billion users. The user interface and user experience (UI/UX) will be familiar to most of a casino’s staff, which makes training and accurate use easier. Additionally, Android devices can be used on a counter, as a kiosk, and as casino tablets for gaming, so the casino can provide consistent experiences to all guests, everywhere.

Flexible Hardware and Software Ecosystems

Android devices integrate a wide range of casino management, payment, and player-facing applications. Android systems can also grow with a business or enable a phased technology upgrade, making it a smart choice for casinos that are modernizing their operations.

Scalability Across the Casino Floor

Casino tablet POS devices can optimize workflows throughout operations, from mobile beverage ordering, line-busting, and player rewards to back-of-house tasks like employee clock-in and clock-out or inventory management. Casinos can equip employees in all roles and centrally manage the mobile devices to ensure security and uptime. 

Key Benefits of Using a Casino Tablet Powered by Android

When casino tablets run on the Android operating system, they result in measurable and soft return on investment (ROI) in several categories: 

Mobility Without Sacrificing Performance

Rugged Android casino tablets are engineered for high-traffic gaming environments. Manufacturers design these models for top performance regardless of liquid splashes, 4ft drops onto a hard surface, or heavy usage. Because rugged devices need fewer repairs and last longer, casinos see a higher ROI. Additionally, a mobile device designed for a high-volume casino environment will feature innovative processors and ample memory for quick transactions and access to systems and analytics from anywhere on the floor.

Low Operational Complexity

An Android-based casino tablet system is easily manageable, enabling remote device management and seamless software updates to all devices or a group of devices from an administrator’s computer. Android also gives casinos the flexibility to integrate with existing systems, reducing dependency on legacy hardware to operate. 

Security and Compliance Considerations

Android is known for built-in security features, including hardware and data protection. Android supports Payment Card Industry (PCI) compliance with encryption and tokenization to protect payment data. Android also supports strong access control, including multifactor authentication, so that only authorized personnel can access systems in the highly regulated casino environment.

Common Casino Use Cases for Android-Based Devices

Casinos can benefit from deploying Android tablets in several areas throughout their operations: 

Gaming

A purpose-built Android-based gaming tablet can handle hours of continuous play time and assist dealers or other staff at the table. Ergonomic and rugged design enables long-lasting, hands-free use. 

Mobile POS

Casino tablets allow staff to take all of the POS system functionality from a countertop terminal with them wherever they assist guests. Android hospitality point of sale hardware, like the Quest VllI Ultra tablet, allows staff in restaurants, bars, and gaming lounges to take orders and payment with no waiting and no friction. 

Loyalty 

Memberships, loyalty points, and players clubs are popular among casino visitors and a great way to encourage repeat visits. Android tablets can give guests an easy way to enroll and check their status. 

Self-Service Kiosks and Wayfinding

Touchscreen computers, like the Nexus 21.5” touch computer, give casinos a visitor-friendly way to address wayfinding in a crowded casino with multiple machine areas, lounges, restaurants, and amenities. Touchscreen computers can allow a casino to offer self-service ordering or give guests more autonomy over their memberships or club accounts. 

Staff Communication

Tablets are an effective way to keep a casino’s staff connected, allowing them to alert employees to changes in schedules or inventory, quickly collaborate, or request assistance from a manager. A connected mobile workforce makes it easier to manage a casino and maintain visibility into activities.

How Casino Decision Makers Should Evaluate New Android Hardware

Casinos can follow this quick, five-point checklist to narrow choices when looking for Android tablets for their operations:

1. Tablet durability and lifecycle support from the manufacturer
2. Long-lasting battery life with hot-swappable batteries for uninterrupted use 
3. Flexible, reliable wireless connectivity to remain connected from anywhere in the casino. 
4. OS and peripheral compatibility to work with current and future devices
5. Standardize with one manufacturer to streamline hospitality and gaming environments

The Future of Casino Technology Is More Mobile and Flexible

Android tablets help casinos meet evolving demands from guests for quicker, easier, more personalized, and entertaining experiences. Android also gives casinos the advantage of upgrading their POS and operational device ecosystem more smoothly and cost-effectively while laying a strong foundation for future needs.

Mobile-first technology is taking a major role in casino modernization. Contact us to discuss how Android tablets and touchscreens can help you meet your objectives.

About Touch Dynamic

Touch Dynamic is an internationally recognized, U.S.-based, ISO 9001:2015-certified manufacturer of advanced POS touchscreen technology, including touchscreen computers, self-service kiosks, mobile POS systems, compact PCs, and touchscreen monitors. Since 2001, we’ve delivered award-winning, purpose-built hardware backed by on-site manufacturing and global reach. What sets us apart is our ability to provide fully modular, configurable solutions tailored to each customer’s specific business needs across various industries, including retail, hospitality, restaurants, gaming, government, and more. For more information, visit www.touchdynamic.com.

Media Contact

Marina Jones
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Touch Dynamic
732.382.5701 x124
mjones@touchdynamic.com