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The Cost of Downtime: Why Device Management Solutions Are Critical

As retail and restaurant operations become increasingly dependent on connected devices, downtime has become more than an IT issue. From POS terminals and self-service kiosks to handhelds and digital signage, every device plays a critical role in serving customers and keeping operations running smoothly. This eBook explores the true cost of device downtime, the limitations of traditional mobile
device management (MDM) solutions, and the growing need for modern device management infrastructure. This guide explores how modern device management solutions help retailers and restaurateurs increase uptime via greater visibility and control.

What's Inside?

01. The True Cost of Downtime
See how device downtime impacts revenue, labor, customer loyalty, and day-to-day operations.

02. Why Traditional MDM Falls Short
Understand the limitations of legacy device management and why modern fleets need greater visibility and control.

03. Smarter Device Management
Explore real-time monitoring, remote troubleshooting, automated updates, zero-touch provisioning, and self-healing capabilities.

04. Building a More Reliable Fleet
Discover how the right hardware and device management strategy can reduce downtime, streamline operations, and keep your business running.

Why It Matters

  • $300K+

    Cost of just one hour of downtime for 90% of midsize and large companies.

  • 113%

    Year-over-year growth in the average number of provisioned devices per retail fleet.

  • 70%

    Of consumers will shift their loyalty to a new brand after two bad experiences.

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