We live in a technology-driven world. As great as it may seem to be one click away from having any product you can imagine delivered to your door, you could also be just one click away from being hacked. Phishing in retail has increasingly become an issue; with retailers of all sizes becoming the targets…
As of May 25, 2018, the European Union (EU) started enforcing the General Data Protection Regulation (GDPR). If your business is among of the half of regulated businesses that is not yet compliant, it’s time to comply with the new regulations and avoid costly fines. Who does it affect? The GDPR is the European Union’s…
With the ever-growing amount of data available, many businesses are capitalizing on the valuable information contained within by building data warehouses to centralize information, analyze it, and use it to make critical business decisions. A data warehouse integrates data from disparate sources so they can be analyzed together to give more granular view of events…
Organized retail crime is a common — and expensive —problem for retailers. The 13th annual Organized Retail Crime (ORC) study by the National Retail Federation released in November 2017 found that 96% of retailers had been the victims of organized retail crime in the past year. Losses averaged $726,351 per $1 billion in sales, up…
Although the U.S. began accepting EMV payments on October 1, 2015, a large number of merchants have still not made the transition to the new payment technology. For smaller stores and restaurants where fraud seemed less likely, EMV compliance was less of a concern. However, merchants of all sizes are now realizing they can be…
The transition to EMV technology for card-present point of sale (POS) payments is an effective deterrent to credit card fraud in brick-and-mortar stores. However, online fraud is becoming an increasing concern as the focus shifts from fraud committed at physical stores to online storefronts. According to Aite Group, card-not-present fraud now represents 45 percent of…
As much as we hate to admit it, employee theft can be a major problem for foodservice establishments of all types. And while some incidents of theft are easily brought to light, others are less obvious. Fortunately, your POS system can help you to see where employee theft is really occurring and may even give…
POS systems are vital to the smooth flow and operation of any business, restaurant or retail. However, far too many retailers and restaurateurs are operating with outdated hardware and software. POS systems are a long-term investment. A lifespan of a POS system is about a decade. If you’re operating your business on decades old hardware,…
Data breaches are hitting the retail and hospitality industries in droves. Here are just three of various examples: Late last year, hackers stole credit and debit card information for 40 million customers of Target Stores. In 2014, the Neiman Marcus department store chain experienced a breach of its POS system database that involved theft of…
Preparing for the Shift in Credit Card Fraud Liability in 2015 By now, you’ve no doubt heard about the big change that will affect retailers and restaurant operators in October of 2015. As of that date, liability for credit card fraud will shift to merchants, unless they have replaced their existing technology with POS hardware…