Self-service has been steadily gaining popularity among customers and business owners alike in recent years. For customers, it offers convenience, shorter wait times, and greater control over their experiences, increasing satisfaction. For business owners, the use of self-service kiosks can be a way to combat ongoing labor shortages. In addition, it even make the most…
Tablet POS solutions are the new hybrid way of managing your business’ technology. The key is knowing what to look for when finding the perfect tablet solution to add to your arsenal of technology. It’s not always just about the most stylish, updated piece of technology; it’s about what’s gone on behind the scenes to…
The old saying that “the customer is always right” may be debatable in some circumstances. But the fact remains, if you want your retail business to be successful, you do need to be able to cater to all kinds of customer demands. Their expectations, and the types of customer experiences they want, will continue to…
Every retail store is different; therefore, you need the best POS system that works for your individual needs. This can sometimes be tough unless you’re willing to go to multiple vendors, but no one ever really wants to deal with an abundance of providers if they can get everything from one source. Being able to…
As much as we try to look like we have it all together, that is not always the case. Retail management teams are no exception; you may need help from time to time, especially when elements such as customer loyalty, staffing, inventory, and technology constantly work against you. While the struggle may overpower you from…
Competition in the retail industry is fierce. Not just for customers, but also for good employees who will provide excellent service for your customers. One of the best ways to stand out from the crowd is by having retail associates who are the most efficient and customer friendly. Retailers across the board have raised their…
It’s almost that time of year again: the holiday season brings a flurry of increased retail sales, inevitably followed by a barrage of returns. While US retail sales have been growing, so has the rate of returned goods. According to the National Retail Federation (NRF), consumers returned $428 billion in merchandise (about 10.6% of total…
Though shoppers might be preoccupied with picking the perfect Halloween costume and trussing the Thanksgiving turkey, the changing seasons mean it’s time for retailers to plot their holiday plan of attack. Mapping out a strategy to manage the peak-season crush shouldn’t be last on your to-do list. With customers expected to do brisk business in…
How Movie Theater POS Systems Can Improve Your Operations From coast to coast, movie theater marquee signs are lighting up again trumpeting the newest releases and favorites returning to the big screen. The cinema is mounting a comeback after two years and counting of rules and restrictions that punted movie-going down the totem pole of…
Technology to Help You Solidify Your Restaurant Business Plan You have your concept and target market solidified, now what? What is the next step to make your restaurant come to life? Nobody plans on their restaurant failing, yet the saying credited to Winston Churchill is proven time again: He who fails to plan, is planning…