Brick-and-mortar was hit hard in the beginning of the pandemic, and while we still aren’t out of the woods, in-store operations have begun to resume in areas deemed safe. Many retailers are focused on making up for lost time by improving their in-store customer experience. Customers are still wary of venturing outside of their homes…
As the economy slowly begins reopening and businesses begin operating under a new normal, the industry is left with one big question: Now what? After months of reduced operations and social distancing restrictions, we are phasing back into relatively normal activity. Many are working hard to undo the damage caused by the virus, and retailers…
The world is increasingly turning to mobile solutions – from how we book ride services to how we shop for clothes and electronics, it’s all done in the palms of our hands. It’s only natural then that restaurants are also turning to mobile tech solutions to solve common food industry headaches, improve profit margins, and…
The point of sale (POS) arena remains rife with development and change, from the physical characteristics of the technology itself to how retailers use it. Retailers and hospitality operators must be prepared for these trends to maintain or increase market share. Here are the five biggest POS predictions for 2017. 1. Convenience is key. A…
Dining out is a favorite pastime of consumers no matter the time of year. However, the holiday season—with its many group celebrations of different kinds—will likely bring even more traffic into your restaurant, creating new businesses opportunities. Exploiting such opportunities necessitates making the most of your table service POS system to: Facilitate inventory management. The…
So, you’re about to sign a contract for the purchase of a new retail POS system. Stop! Unless you’ve conducted a retail POS demo, you’ve skipped the most important step in the buying process. Let’s discuss why this is the case—and what makes a retail POS demo a “must” before you make a firm commitment…
It’s easy to see that the U.S. restaurant industry has experienced a shift in attitudes toward restaurant technology – consumers are interested in assistive tools that they can access via web or mobile and restaurants are interested in customer-facing solutions. Think of it like a “you scratch my back, I’ll scratch yours” scenario: restaurants can…
An RSPA Vendor Award of Excellence is highly coveted in the retail technology industry. These awards are also very unique because they are the only awards in the industry where resellers can actually vote for their favorite vendor partners. We have been honored to earn this award “back to back” in 2012 and 2013; we…
Many people would say that they key to increasing restaurant profitability is to adjust your prices or change your menu. However, knocking 50 cents off of each item is not enough to give you a competitive edge. It’s not your products or prices that are the problem – it’s the way you’re selling them. Restaurateurs…
