If convenience stores have one goal, it’s to live up to their name. Providing a convenient experience should be a top priority, offering the essentials to traveling, commuting, or otherwise in-a-rush customers. However, without a modern, robust point of sale at the helm of their operations, convenience stores won’t be able to provide the experience they’re known for.
Whether you’re looking to upgrade your outdated equipment or searching for a point-of-sale solution for your new c-store, choosing among what seems like an unending number of options can be a daunting task. Luckily, our blog details what you should look for in a convenience store POS system to ensure that your busy customers keep choosing you.
Inventory Management Support
Owning a convenience store is a time-consuming business, making it easy to lose track of crucial inventory information. Even one oversight could result in under-ordering merchandise, leading to a loss in revenue and frustrated customers. With thousands of products delivered weekly, it’s essential to invest in a convenience store POS system that will streamline operations and maximize efficiency with intricate inventory management support.
With access to real time data and inventory management, your POS can help you reduce inventory costs and out-of-stock merchandise. A projected stock inventory calculator can provide a detailed estimation of time taken to exhaust a quantity of items so that you always know exactly how much to order. Additionally, a purchase order calculator can predict the amount of stock that will meet customer demand.
You can even equip store associates with tablet POS units to make taking inventory easier than ever. Rather than carrying around a clipboard and pen, associates can easily input inventory numbers into the tablet, resulting in faster, more accurate inventory counts and more time spent on other, high-priority tasks.
Scalability with Multi-Store Capabilities
Whether you have multiple locations or plan to expand in the future, your convenience store POS system should be able to grow with your business and your profits through multi-store capabilities. When you own multiple locations, it’s impossible to be everywhere at once. That is where support from multi-store capabilities provided by your POS comes in. Easily monitor all aspects of your store locations through a single panel, viewing real-time data on sales, reporting numbers, and product tracking.
By centralizing store management at all your locations right at your fingertips, you’re always available if something goes wrong, even when you’re at home. Having access to reporting for every convenience store location on your roster will allow you to compare what processes are performing well and what processes need improvement so that you can make more informed decisions to better your business.
Enhanced Customer Experience
What is your convenience store without a superior customer experience? While there are a plethora of ways to please your customer, your convenience store POS system is the perfect tool for the job. Integration with self-service technology such as touch screen kiosks or fixed tablet POS will improve the customer satisfaction with faster and more accurate orders.
At the gas pump, POS units can help attendants keep gas station congestion low while store associates line bust indoors, keeping wait times short and maximizing traffic to your c-store. At traditional checkout, perhaps the most critical point in your convenience store, ensure your POS can expedite processes with zero downtime so that your store is truly convenient for your customers.
In addition to offering speedy service, ensure your convenience store POS system supports multiple payment options, including contactless payments such as Apple Pay and Google Pay, as well as payments made with EMV and MS credit and debit cards. Providing multiple options allows your customers to choose how they want to pay so that you never lose a sale.
Read more: Tips for Cleaning Your POS
Choosing a convenience store POS system doesn’t have to be complicated. Luckily, Touch Dynamic has a deep understanding of the c-store industry. We know that c-store owners need a fast and robust system that can track various inventory types to streamline operations, grow with your business, and provide a truly convenient experience for your customers. Additionally, c-stores require POS hardware that empowers them to manage gas station service efficiently, such as rugged tablets in the hands of gas station attendants.
We take c-store needs into account when designing our beautiful, tough, and customizable all-in-one POS terminals, rugged tablets, and touch screen kiosks. Contact our team of experts today to take your convenience store to the next level.