A plan to recover from the holiday rush needs to be two-fold for retailers. On the one hand, you have to deal with crowds of customers lined up to return or exchange unwanted items purchased during the holiday shopping season. On the other, it’s an opportunity you shouldn’t pass by to capitalize on all that…
Black Friday — the Friday after Thanksgiving and the traditional kickoff to the holiday shopping season — is full of opportunities for retailers to fatten the bottom line. According to the National Retail Federation (NRF), as many as 147 million U.S. consumers will shop that day, which falls on November 24 this year. Spending is…
Along with accommodating the rush of shoppers to find the perfect costume and sweets for trick-or-treaters, it’s time to think about how to optimize your Halloween point of sale (POS) system to maximize your store’s profit potential. Here are four strategies you can use to better manage seasonal inventory, capitalize on the appeal of Halloween…
Earlier this year, Target launched Target Restock, an online service through which consumers can order certain merchandise for next-day delivery. Pilot-tested in Minneapolis, the program was recently expanded to the Dallas, Texas and Denver, Colorado markets and the number of available items doubled, to about 15,000. While it’s still early in the game, brick and…
Today’s savvy retailers go the extra mile to achieve and maintain the sharp competitive edge that’s necessary to boost profits and remain in business. Some now utilize a “ship from store” strategy, fulfilling online orders from stores near customers’ homes rather than from a warehouse. The end-result is a host of benefits that have a…
Upselling is a great way to boost your profit margins in a cost-effective way. Businesses looking to raise their sales numbers have two options, attract new customers or sell more to the ones you already have. New customers can be expensive to attract — coupons and other advertising costs eat into the profits generated by…
Sweeping technological advances and evolving consumer trends are dominating the retail landscape and forcing companies to adapt. Digital natives are driving change and retailers need to move quickly if they are going to survive the retail shift. Stores that don’t offer shoppers the experience they want are going to see their business decline, and when…
Increasingly, retailers are investing in retail technology to sharpen their competitive edge and improve their bottom lines. There is a wide array of retail technology options, but three in particular should not be overlooked. Mobile Point of Sale Mobile, tablet-based point of sale (POS) plays a critical role in increasing customer engagement and creating the…
A retail store, restaurant or storage facility is an accident waiting to happen for computers, mobile devices and other IT hardware. What looks like a fabulous restaurant or boutique is a hotbed of workplace hazards for electronics: liquids, steam, temperature fluctuations, dust or food particles and rough handling can all compromise your technology. Shopping for…
What will the future of retail look like? Retailers need to keep this question in mind as they assess ways to attract new customers, keep existing ones, grow their businesses, and remain competitive. Here are five trends that provide insight into the future of the industry in 2017 and beyond to help you keep your…