It can be both an exciting adventure and a stressful decision-making process when you select your new point of sale (POS) system and peripherals. The options seem endless! That can be great news because new technology can make checkouts a breeze; however, when you’re faced with the decision of which peripherals are best to include…
Technology is making a huge impact on businesses in the hospitality sector. Aside from how hotels are booked, technology is reimagining the guest experience from check-in to check-out. As hotel owners vie to win customers against new marketplace competitors—like Airbnb—a high-tech stay could be the deciding factor that tips the scales in their favor. Plus,…
Although you may have heard credit card processing fee horror stories from other small business owners, you may regret not offering these payment options and taking a cash-only approach. By not accepting plastic, you risk losing sales. According to Intuit, the average small business loses $7,000 per year in sales if they don’t accept payment…
Microsoft is ending support for Windows CE and Windows Embedded Handheld. Have you started planning for this major operating system (OS) migration? Windows end of life, or more accurately “end of support,” means those operating systems will no longer receive Windows security patches or software updates. This will leave devices vulnerable to viruses and malware,…
Retailers are constantly looking to simplify the buying process for shoppers. The easier it is for buyers to get to the point of purchase, the better retailers’ bottom line. Unfortunately, the shopper’s journey can often be clouded in mystery from a retailer’s point of view. So how can you navigate their progress on the path…
With the ever-growing amount of data available, many businesses are capitalizing on the valuable information contained within by building data warehouses to centralize information, analyze it, and use it to make critical business decisions. A data warehouse integrates data from disparate sources so they can be analyzed together to give more granular view of events…
There is no denying the benefits of EMV pay-at-the-table technology for the restaurant industry. Allowing patrons to pay at the table results in faster table turnover—which means an improved bottom line. Accepting EMV payments will help protect your business from costly fraud and chargebacks, and your customers will be impressed with more efficient service. To…
Tablets remain a hot technology in a wide variety of vertical markets — and the restaurant and retail segments are no exception. Here are three reasons why restaurant and retail store operators embrace tablet technology. 1. Pay-at-the-table functionality has become a reality for restaurants. The potential to increase customer satisfaction, table turns, and profitability is…
Loyalty solutions have come a long way since the initial transition from paper punch cards to automated systems. Successful retailers and restaurant operators acknowledge the need to implement these increasingly sophisticated options as a part of their overall business strategy. In 2018, consider leveraging loyalty technology to: Engage in social listening. When used with loyalty…
Today’s savvy retailers go the extra mile to achieve and maintain the sharp competitive edge that’s necessary to boost profits and remain in business. Some now utilize a “ship from store” strategy, fulfilling online orders from stores near customers’ homes rather than from a warehouse. The end-result is a host of benefits that have a…