We all know customers today are built differently. The definition of a perfect shopping experience is changing for everyone. Many customers want interaction while they are shopping, but that doesn’t always mean interacting with other people. Since most of your customers spend large portions of their day interacting with technology, they are increasingly accustomed to…
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What are the biggest pain points you’re dealing with as a restaurant owner? Where are you seeing holes in your business model? The most common ones include: Staffing: Labor shortages continue to plague an industry that historically already had a high turnover rate. Order Errors: If you’re still using an old-school pen-and-paper ticketing system, you’re…
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Running a successful business means paying attention to the bottom line. You want to know you’re getting a good return on investment (ROI) for everything you put into your restaurant — including your technology. Point of sale (POS) technology, especially self-service kiosk solutions, can seem a little intimidating because it can carry a higher initial…
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How to Find the Right Hardware Manufacturer to Suit All Your Clients’ Technology Needs Being a value-added reseller (VAR) in the point of sale (POS) industry can be challenging. You might have a wide range of clients, from food service (restaurants, bars, school cafeterias) and entertainment venues (theaters, bowling alleys, amusement parks) to various retail…
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How Family Fun Centers can benefit from indoor kiosk solutions Technology in the family fun center industry is key to a successful business model, smooth processes, and a memorable guest experience. Regardless if you are an indoor fun center, arcade, bowling alley, skating rink, or other type of family fun center, the technology possibilities are…
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A major factor for success in the restaurant industry is understanding your customers . This means what they want (in terms of products and services), what they need, and how they think. It can be a challenge because customer preferences are ever-shifting. It’s interesting to observe how changes in certain areas (such as technology) can…
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Self-service has been steadily gaining popularity among customers and business owners alike in recent years. For customers, it offers convenience, shorter wait times, and greater control over their experiences, increasing satisfaction. For business owners, the use of self-service kiosks can be a way to combat ongoing labor shortages. In addition, it even make the most…
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Tablet POS solutions are the new hybrid way of managing your business’ technology. The key is knowing what to look for when finding the perfect tablet solution to add to your arsenal of technology. It’s not always just about the most stylish, updated piece of technology; it’s about what’s gone on behind the scenes to…
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The old saying that “the customer is always right” may be debatable in some circumstances. But the fact remains, if you want your retail business to be successful, you do need to be able to cater to all kinds of customer demands. Their expectations, and the types of customer experiences they want, will continue to…
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Every retail store is different; therefore, you need the best POS system that works for your individual needs. This can sometimes be tough unless you’re willing to go to multiple vendors, but no one ever really wants to deal with an abundance of providers if they can get everything from one source. Being able to…
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