The term “omnichannel retail” is one you’ve no doubt heard over the past few years. But what exactly is omnichannel , and why and how should you operate an omnichannel business? Defining Omnichannel Retail Omnichannel means that all channels through which a retailer sells — physical stores, website, mobile app, and catalog — operate as…
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Savvy casino operators know that it takes exemplary customer service to establish and maintain a loyal customer following. They are also aware that such service is best delivered using a player tracking system, ideally one that runs on ruggedized tablet technology. Here are three reasons to select a ruggedized tablet for casino player tracking. 1.…
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All Acrobat All-In-One Models Now Standard with Projected Capacitive Touch Irvington, NJ – May 26, 2016 – Touch Dynamic, a leading manufacturer of POS equipment, is excited to announce all models of the Acrobat All-In-One are now standard with Projected Capacitive touchscreen as well as an extended warranty on all J1900 configurations. Touch Dynamic has…
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Restaurant operators hate to see bad reviews of their establishments. However, there are ways to fix bad restaurant reviews, as well as benefits to be gleaned from them. Here are four steps to fix bad restaurant reviews. 1. Avoid overreacting. While your first instinct may be to “fix” bad restaurant reviews by firing off an…
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These days, good employees can play as much of a role in retailers’ success as the right merchandise and level of customer engagement. That’s why it’s important to take a strategic approach to the employee selection process. Here are four steps that will help you to hire the right retail staff for your store. 1.…
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An increasing number of banks are issuing contactless chip cards which, instead of being swiped through a card reader, communicate with the card reader via near field communication (NFC) technology. However, many merchants (and consumers) are concerned about whether contactless payments are secure. Reviewing the answers to these four frequently asked questions (FAQs) about contactless…
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At 80 to 90 million strong and 25 percent of the U.S. population, the millennial generation of consumers ages 18 to 33 is a force to be reckoned with. According to a report by Morgan Stanley Research, millennials make up 51 percent of fast-casual restaurant customers. Given these statistics, it’s important for fast casual restaurant…
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From processing transactions, to managing labor and operational expenditures and more, the point of sale (POS) system plays a critical role in the success of quick service establishments. That’s why it’s important that you find the best POS system for quick service restaurants. Here are four tips to get you started. Look for a vendor…
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By now, you’ve heard plenty about the adoption of the EMV (Europay Mastercard Visa) payment technology standard and the deployment of EMV-compliant point of sale (POS) equipment that processes chip card transactions. But when it comes to restaurants and EMV, there’s a lot of misinformation circulating because EMV payments in restaurants raise different issues than…
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From order taking to payment processing and seemingly everything in between, the personal computer (PC) plays an important role in the operation of your restaurant. That’s why it’s important to select the right PC for your establishment. Here are three reasons an industrial PC is the best bet for your restaurant. 1. An industrial PC…
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